Telus Faces Consumer Watchdog Probe Over Alleged Misleading Cancellation Fees

British Columbia's consumer protection agency is pursuing legal action against Telus, accusing the telecom provider of obstructing an investigation into a disputed $1,400 contract termination charge.

2 Sept, 11:00 — 2 Sept, 11:00

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cbcHigh3d ago

Telus accused of misleading B.C. consumer watchdog in probe sparked by mistaken $1,400 cancellation fee

B.C.'s consumer watchdog is locked in a court battle with Telus after accusing the telecommunications giant of stonewalling an inspector trying to determine if a mistaken $1,435.65 contract cancellation fee was part of a bigger issue.

By Jason Proctor

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Telus Faces Consumer Watchdog Probe Over Alleged Misleading Cancellation Fees

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Telus accused of misleading B.C. consumer watchdog in probe sparked by mistaken $1,400 cancellation fee

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