Student Loan Repayment Glitches Cause Financial Hardship for Borrowers

New student-loan repayment glitches are throwing borrowers' budgets into limbo

Getty Images; Alyssa Powell/BI Student-loan borrowers have faced a range of repayment glitches since Trump's overhaul took effect. One borrower thought a past-due notice on her account was a mistake, and then her credit score plunged. Other borrowers said they've received incorrect bills, making it difficult to budget. On August 1, Daniela Perez received three separate emails from her student-loan servicer, MOHELA. The first read "Your payment is due soon." Then "Account is over 210 days de...