Red Tape Fined for Charging Customer for Carry Bag

A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation, ruling that charging for the bag constituted a deficiency in service and unfair trade practice.

19 Jun, 11:46 — 19 Jun, 11:46

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Times of IndiaMostly Factual76d ago

Red Tape ordered to pay Rs 8,000 for charging customer Rs 10 for carry bag

A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and costs. The commission ruled that charging for the bag constituted a deficiency in service and an unfair trade practice. The brand's own affidavit admitted the charge was unnecessary and unjustified, leading to the penalty.

By TOI LEGAL DESK

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Red Tape Fined for Charging Customer for Carry Bag

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Red Tape ordered to pay Rs 8,000 for charging customer Rs 10 for carry bag

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