Ola Electric guilty of service deficiency, told to fix scooter trunk and pay Rs 45,000

An Andhra Pradesh consumer commission has ordered Ola Electric to repair an advocate's scooter trunk for free and pay him Rs 45,000 in compensation. The company repeatedly acknowledged a lock defect but failed to fix it under warranty. The commission highlighted the professional risk faced by the advocate due to the unusable storage, deeming Ola's inaction a clear deficiency in service.

By TOI LEGAL DESK