NHS Watchdog Flags Safety Risks from Errors in Doctor-Patient AI Transcription Tools

Doctors’ AI scribes get names of drugs and diagnoses wrong, NHS watchdog warns

Exclusive: Patients identify errors in consultation transcripts that are missed by GPs, Healthwatch England finds AI technology that listens to and transcribes patients’ consultations with doctors can put them at risk by getting the names of drugs and illnesses wrong, an NHS watchdog has warned. In one case a woman was left badly shaken when the AI scribe’s summary of her conversation wrongly said she had demyelination – serious nerve damage that can lead to multiple sclerosis. Continue read...

By Denis Campbell Health policy editor