Inside the World of Ultra-High-Net-Worth Concierge Services

I help clients buy $400K gifts and handle $900K gambling losses. It's changed how I see wealth.

Olivia Ferney works with the ultrawealthy and says her idea of success has changed. Courtesy of Olivia Ferney Olivia Ferney coordinates luxury travel and events. She screens her rich clients and says no to anyone she wouldn't enjoy working with. She shares memorable client requests on her socials, Travel With Livii. This as-told-to essay is based on a conversation with Olivia Ferney, chief marketing officer with Top Tier Travel. It has been edited for length and clarity. When I was growing ...