Owner paid for repair despite warranty; court orders Mahindra, dealer 34K payout

A Himachal Pradesh consumer commission has ordered Mahindra and its dealer to refund over Rs 19,000 to a vehicle owner. The pickup truck broke down, and the owner was forced to pay for repairs despite it being under warranty. The commission found the companies liable for deficiency in service, rejecting their claims of driver abuse and delayed service. The owner also gets compensation for mental agony and litigation costs.

By TOI LEGAL DESK