Hong Kong's Inaugural Fully Automated Robot Convenience Stores Face Operational Challenges

Rain, internet outages hit first day of Hong Kong’s robot convenience stores

Heavy rain and internet outages have marred the first day of operations for Hong Kong’s fully automated convenience stores, but visitors say they appreciate the new robot shop manager’s work. The “Galbot Stores”, operated by wheeled humanoid robots, opened two outdoor outlets in Hung Hom and Wan Chai and an indoor unit in Kai Tak on Tuesday, marking the city’s first fully automated retail roll-out. Shelves carry a mix of snacks and drinks, along with local souvenirs such as pineapple-bun and...

By Eric Jiang