Consumer rights for e-commerce refunds in India explained

Under India's Consumer Protection Act, 2019, consumers have legal options if e-commerce platforms refuse refunds, with sellers mandated to accept returns for defective products.

15 May, 12:08 — 15 May, 12:08

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Times of IndiaMostly Factual107d ago

E-commerce platform refuses to refund? Here is what you can do as per law

Are you finding yourself waiting too long for a refund on your online purchase? Under the Consumer Protection Act, 2019 in India, you have several options at your disposal. Sellers are required to accept returns for defective products without hesitation.

By TOI LEGAL DESK

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Consumer rights for e-commerce refunds in India explained

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E-commerce platform refuses to refund? Here is what you can do as per law

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