Cathay Pacific Apologizes to Actor Wu Chun for Luggage Delay

Cathay Pacific says sorry to actor Wu Chun over 3-day luggage delay ordeal

Hong Kong flag carrier Cathay Pacific Airways has apologised to actor and singer Wu Chun after the star, who was featured in its recent promotional campaign, vented his frustration online at the airline’s failure to find his missing luggage despite his “countless” phone calls over three days. The incident sparked a public outcry against the airline, reportedly prompting the company to apologise and take immediate action to track down his luggage. The airline confirmed the incident on...

By Lam Ka-sing