AI Increases Workload for Australia's Workplace Tribunal

AI is creating more work for Australia's workplace tribunal. It may also be the fix.

Since the launch of ChatGPT in 2022, people have increasingly turned to AI for assistance in legal cases. Illustration by Justin Sullivan/Getty Images Australia's Fair Work Commission said it's facing a rise in people using AI to help submit cases. It's creating more work for the tribunal, but it says it's turning to AI as part of the solution. AI tools proposed to help include automated processing and AI voice agents for helplines. Australia's workplace tribunal says it's getting overwhelm...