AI GP Receptionist Fails to Understand Yorkshire Accents
Patients in Yorkshire have reported that an AI GP receptionist is unable to understand their local accents. This issue highlights challenges in the implementation of AI technology in healthcare, particularly regarding regional linguistic variations.
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Patients in Yorkshire complain AI GP receptionist cannot understand accent
Healthwatch Rotherham says Emma AI system’s failure to grasp local ‘twangs’ is leaving people frustrated Patients in a South Yorkshire town are frustrated by AI GP receptionists not understanding their “broad accents”, a health watchdog has said. Healthwatch Rotherham, a local health and social care watchdog, said a number of practices in the area had introduced a new AI receptionist called Emma. Continue reading...
By Mark Brown North of England correspondent
Read full article →AI receptionist at GPs ‘can’t understand’ Yorkshire accents
The technology is said to struggle with ‘broad’ accents
By Dan Haygarth
Read full article →Coverage Timeline
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