AI chatbots are coming for white-collar job interviews

Getty Images; Tyler Le/BI Once used mainly for high-volume hiring, AI-led interviews are gaining traction in white-collar roles. Employers embracing the strategy say it lets them consider far more candidates. Whether AI circumvents human bias — or creates new problems — is already a subject of debate. When Bijo Thomas logged onto his computer for a job interview this spring, an AI chatbot named Sophie appeared on the screen. Thomas, a 45-year-old tech professional from Austin, said Sophie r...