Travelodge Osaka Shinsaibashi Officially Opens in Japan
Travelodge Hotels Asia has officially opened its new Travelodge Osaka Shinsaibashi, marking a significant expansion for the brand in Japan.
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Travelodge Hotels Asia has officially opened its new Travelodge Osaka Shinsaibashi, marking a significant expansion for the brand in Japan.

Jo Boydell, the CEO of Travelodge, has resigned following criticism regarding the company's handling of safety and security issues. This comes after a sex assault incident at one of their hotels raised concerns about the chain's security protocols.

Travelodge staff mistakenly provided a domestic abuser with a key to his victim's room, leading to further trauma for the individual. The incident has raised concerns about hotel security protocols for vulnerable guests.

A woman reported being attacked by bed bugs during her stay at a Travelodge, resulting in red bites that left her feeling self-conscious and embarrassed.
Travelodge is investigating an incident where a "Free Palestine" message appeared on a Jewish guest's TV, prompting an apology from the hotel chain.

A Travelodge guest reported being given key cards that allowed him access to other guests' occupied rooms on two separate occasions within a week.

The victim of a sexual assault in a Travelodge, perpetrated by a man given the key card to her room, sent an email to the chief executive soon after the attack to report the incident.

Keir Starmer has written to Travelodge CEO Jo Boydell, expressing his 'very concerned' that she has not engaged directly with MPs regarding a sexual assault case where staff gave a man access to a victim’s room, following a cancelled meeting.

They were far from home but it refused to let them stay without specific ID to prove they were over 18 My disabled 22-year-old daughter and her 20-year-old sister were turned away late at night by Travelodge Cambridge Orchard Park because staff would not accept that they were over 18. Their rail and student cards showing their dates of birth were not accepted. I called the hotel and offered to scan their passports but this was refused as well. The customer service helpline was similarly unhel...

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".

Joanna Boydell, the CEO of Travelodge, has resigned from her position amidst fallout over security failings and sexual assault cases at the hotel chain. Her departure comes as the company faces scrutiny regarding guest safety.

Jo Boydell, the CEO of Travelodge, has resigned following criticism over the company's handling of safety and security issues, particularly after a sex assault at one of its hotels.

A woman reported to the BBC that her attacker kicked her hotel room door off its hinges after reception staff at Travelodge provided him with a key to her room.

A couple staying at a Travelodge hotel woke up in the middle of the night to find a topless man in their room.

Travelodge has issued an apology to a Jewish guest after a 'Free Palestine' message appeared on the television screen in their room.

Travelodge has issued an apology after one of its hotels mistakenly gave a stranger a key to an occupied room, allowing them access while a couple was inside. The incident highlighted a significant lapse in hotel security.

A victim of a sexual assault at a Travelodge hotel, where the assailant was given a key card to her room, sent an email to the chief executive shortly after the incident.

Budget hotel chain Travelodge announced that its earnings have been impacted by higher minimum wage and rent inflation. The company also reiterated its apology to a guest who was sexually assaulted in 2022 after a man was given a key card to her room.

More than 20 MPs have demanded an urgent meeting with the CEO of Travelodge following the conviction of Kyran Smith for a 2022 sexual assault, raising concerns about the firm's security processes.

Jo Boydell, the CEO of Travelodge, has resigned following criticism over the company's handling of safety and security issues, particularly after a sex assault at one of its hotels, as the chain works to address these concerns.

A woman was assaulted after Travelodge staff in London provided her room key to her domestic abuser without proper checks, in what is described as the latest incident of the chain giving keys to men without verification.

Hannah Stephenson, 31, woke up with over 100 bed bug bites after staying overnight at a Travelodge hotel in Cambridge, UK, on July 26.

A couple staying at a Travelodge in Dundee woke up to find a shirtless intruder in their room, leaving Kim Hutchison 'petrified' by the sight of a man in just shorts at the end of her bed.
A new Travelodge hotel, the Travelodge Osaka Shinsaibashi, is scheduled to open its doors in August 2026, expanding accommodation options in the Japanese city.

Dozens of people tell their stories to the BBC after a woman was attacked in her hotel bed in 2022.

Travelodge CEO Jo Boydell is investigating additional reports of strangers accessing guest rooms and conducting a review, following a sexual assault incident where a man was given a key card to a woman's room and subsequent criticism for canceling a meeting with MPs.

A hotel has revised its security policies after a woman was attacked by Kyran Smith, who was given a key to her room by hotel staff.

The woman, who woke to find Kyran Smith sexually assaulting her, branded a £30 reward offer "insulting".