Commuter rail operator Thameslink has announced plans to remove and replace its notoriously uncomfortable seating following sustained passenger complaints and safety concerns.

UK rail operator Thameslink has finally phased out its notoriously uncomfortable flat bench seats, introducing upgraded seating to improve passenger comfort across its network.

A Thameslink service was identified as the busiest commuter train, operating at 176 percent capacity at London St Pancras, highlighting significant overcrowding on several routes.